Privacy

At Nella Luque, we are committed to protecting your privacy and ensuring the security of your personal data. This policy outlines how we collect, use, and safeguard the information you share with us.

1. Data Controller

CASA SCHLEGEL DONADO BABY, is the data controller for personal information collected through our website. This privacy policy complies with international standards, including the General Data Protection Regulation (GDPR) and other applicable laws.

2. Information We Collect

When interacting with our online store, we may collect the following information:

  • Personal information: Name, email address, shipping and billing address, and phone number.
  • Payment information: Payments are processed securely through third-party platforms, and we do not store credit card numbers or sensitive payment details.
  • Browsing data: Cookies, IP address, browsing history, and preferences on our site.

3. Purpose of Data Processing

We process your personal data to:

  • Fulfill orders and manage purchases.
  • Enhance your experience on our website.
  • Communicate about promotions, updates, or news, with your explicit consent.
  • Comply with legal and tax obligations.

4. Data Security

We implement technical, administrative, and physical safeguards to protect your data from unauthorized access, alteration, or disclosure.

5. Your Rights

As a data subject, you have the following rights:

  • Access: Request access to the data we hold about you.
  • Correction: Update or correct inaccurate or incomplete data.
  • Deletion: Request the deletion of your data when legally permissible.
  • Withdraw Consent: Revoke your consent for specific uses of your data.

To exercise these rights, you can contact us at casasdbaby@gmail.com or
+57 317 6571519‬

6. Use of Cookies

We use cookies to improve your browsing experience on our website. You can configure your browser to block cookies, but some features of the store may not function properly.

7. Data Sharing with Third Parties

We only share your data with:

  • Service providers necessary for the store’s operation (e.g., payment processors, shipping services).
  • Legal authorities when required by law.

We will never sell your data to third parties.

8. Updates to the Privacy Policy

We reserve the right to update this policy at any time. Any changes will be posted on our website with the date of the last update.

Last updated: December 2 / 2024

9. Contact Us

If you have any questions or concerns about this privacy policy, please contact us:

  • Email: casasdbaby@gmail.com
  • Phone: +57 317 6571519

Thank you for trusting Casa Schlegel Donado Baby. Your privacy is our priority.